Quality dental care not only depends on the level of your staff at the practice, but also the quality of your dental equipment. With high-quality tools, it will be far easier to provide the care your patients deserve.
In this guide, we will run you through what you need to know when purchasing dental equipment for your practice. You will find that it’s not simply about buying the best product on the market, but several additional factors that are equally important.
Your Budget
When buying dental equipment, you must obviously fit the costs within the wider budget for your practice. As this equipment will represent a significant ongoing cost for your business, it’s essential that you work your budget out meticulously.
Be realistic about how much you will be able to spend going forward. You will not only need to take the initial outlay into account, but also maintenance, spare parts, replacement costs, and insurance.
Manufacturer Reputation
When it comes to dental equipment, it’s manufacturer over product. Of course, you want the specific item to tick your boxes, but if it’s a close call, always choose the product backed by a trusted manufacturer.
You may also want to choose a supplier that has been in the business for many years. It may be tempting to opt for a new and exciting startup, but what happens when they go bust?
It’s always a risk that even an established company can go into bankruptcy, but it’s less risky. The last problem you want on your plate is finding that all of your expensive dental equipment no longer has the support from the original manufacturer. If those replacement parts are no longer in production, for example, you’re in big trouble. If you’re not sure how to approach this step, consider the following:
Ask Colleagues
You will undoubtedly have a network of colleagues you can discuss dental equipment with. Whether it’s another dentist or practice manager, do not be afraid to ask for recommendations. They will be able to tell you what’s worked for them (or what hasn’t!).
Read Online Reviews
When it comes to online reviews, you will always be faced with a bit of a minefield. It’s difficult to ascertain which are fake or paid for, but it’s nevertheless worth investing a bit of time in reading reviews. Stick to verified reviews, for example, and go for known providers (e.g. Trustpilot).
Meet with a Specialist
You may find that it is easier to work with a local company that deals with the suppliers on your behalf. They will know the industry inside and out, able to give you advice on the best products for your specific requirements.
Not only that, they will have existing relationships with suppliers, meaning you do not have to do the heavy lifting to establish these. You may get preferential treatment, in addition to the best prices. Perhaps most importantly, they will know how to get their hands on spare parts and replacements, whilst also having contacts with companies that can engage in repairs. This process is just as valuable as the initial investment in equipment.
What is the Aftercare Policy?
Dental equipment is not only expensive, but it is also a niche product. You want to make sure that manufacturers offer acceptable guarantees and aftercare policies.
This is not just small print! Make sure you read the terms and conditions carefully, as it is very likely you will have to go back to the original manufacturer for either support or a spare part at some point during the product life cycle.
Consult Staff Members
The final call is yours, but do not make the choice before consulting members of staff in your practice. They will also be using these products on a daily basis, and it is important that you select a manufacturer and products that help your staff deliver high quality care in the best way possible.
They may also come up with points you have not even considered. Or they may have advice based on previous experience, such as which companies to absolutely avoid.
Involving your staff will also achieve exactly that, keeping them involved and in the loop. They will appreciate that you are taking their requests and concerns into account, ensuring you buy products that work for the entire practice.
Always Focus on Your Patients
You will have to make difficult choices when it comes to dental equipment, and there will always be opportunity costs involved. Here is your final takeaway when going through the selection process: always focus on your patients.
Ultimately, your primary goal is to deliver exceptional care to your patients. Cutting costs with your dental equipment is not advisable, particularly as opting for high quality products will save you money in the long run.