How can I contact The Drill Guys for equipment repairs?

We can be reached on our Contact Page or you can click to call 1300 765 398. Our skilled technicians are available for any enquiries between 8:30am and 4:30pm from Monday to Friday.

What if my location is not within your area for an onsite visit?

We understand that not all our customers are within reach for an onsite visit. In these cases, we have a free postage service for you. We will arrange the pick-up and return of your broken handpieces (up to a certain weight) at no additional cost.

What technology does The Drill Guys use for repairs?

At The Drill Guys, we believe in staying updated with the latest tools and technology. We use state-of-the-art tools and technology specifically designed for your industry. This allows us to handle your equipment repair job effectively and efficiently.

Do you offer any support post-repair?

Yes, our commitment to you doesn't end with the repair. We offer different warranties, depending on the repair, and ongoing support and maintenance services to keep your equipment functioning optimally even after the repair job is done.

How long does the repair process usually take?

The duration of the repair process can vary depending on the complexity of the issue and availability of parts. However, we aim to complete repairs as quickly as possible, with an average turnaround time of 24 hours, usually less if we come onsite. We understand the importance of minimising downtime for our clients and aim to return your equipment to you in optimal working condition in a timely manner.

Are your repair services limited to specific brands?

We have extensive experience in repairing equipment from various brands. Our technicians frequently work with different makes and models, ensuring a comprehensive range of repair services regardless of the brand you use.

Why are your services so much cheaper than the other repair companies?

We are Australia’s largest repair company, which enables us to purchase parts in bulk, and pass on the savings to our customers. We DO NOT use cheap parts to undercut our opposition.

DENTAL HANDPIECE REPAIRS GOLD COAST

At our Gold Coast location, we specialise in comprehensive dental handpiece repairs to help you and fellow dentists keep your equipment in prime condition. Our experienced team of certified dental handpiece repair specialists is well-equipped to handle a wide range of handpiece models, servicing all major brands commonly used in dental practices.

When you choose us, you can trust that your handpieces will receive diligent care, enhancing their performance and lifespan, ultimately enabling you to provide the best care for your patients. Your satisfaction and the smooth operation of your practice are our top priorities.

SIGNS YOUR HANDPIECE NEEDS REPAIR

Unusual Noise or Whining

A high-pitched whine or grinding noise can indicate worn bearings or internal turbine issues.

Decreased Cutting Efficiency

If your bur is no longer rotating at full speed or requires more pressure, it could be due to turbine wear or blocked air pathways.

Excessive Vibration

Noticeable vibration in the handpiece during use often signals internal misalignment or damaged bearings.

Bur Slipping or Not Holding Securely

A faulty chuck mechanism can prevent the bur from locking in properly, compromising safety and precision.

If you're noticing any of these issues, our technicians can provide a
free diagnostic assessment and get your handpiece back to peak performance quickly.

WHY CHOOSE THE DRILL GUYS?

Quick Turnaround

We know that time is of the essence in your busy practice. That’s why we’ve optimised our repair process for fast turnaround times. Most repairs are completed within 24 hours, and many on-site repairs can be done in under an hour.

Free Equipment Assessments

We value transparency and aim to deliver exceptional service. Before any repairs begin, our team will conduct a thorough, no-cost assessment of your dental equipment. We only proceed with repairs after you give us the green light, ensuring there are no unexpected charges.

Free Postage Service

If your dental practice is outside our local area and we can’t visit on-site, don’t worry! We offer a complimentary postage service for the pick-up and return of your dental handpieces at no extra cost.

High-Quality Equipment

We use only top-tier equipment to ensure your repairs are done with precision and care.

Fully Qualified Technicians

Quality is our cornerstone. Our team is not only experienced but also fully qualified to repair a variety of equipment, including dental handpieces. You can rely on us to restore your equipment to optimal working condition quickly.

Why Timely Dental Handpiece Repairs Are Crucial

Efficient dental handpiece repairs are essential for the smooth operation of your dental practice. Regular maintenance and prompt repairs help you provide uninterrupted, high-quality care to your patients while extending the lifespan of your valuable equipment. Neglecting maintenance can lead to significant issues, resulting in extended downtime and costly replacements. By choosing The Drill Guys for your dental handpiece repairs, you mitigate the risk of unexpected breakdowns and ensure that your practice runs seamlessly every day.

HANDPIECE REPAIR SPECIALISTS FOR

MORITA

NSK

Saeshin

Sirona

Coxo

Bien Air

Ivory

Codent

Kavo

Marathon

BA Int

W&H

Authorised repairers for Corporate Dental Groups, including:

BUPA Dental, Maven Dental, 1300SMILES Dentists, National Dental Care, Ekera Dental Group, Australasian Dental Group, Totally Smiles.

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WHAT OUR VALUED CUSTOMERS HAVE TO SAY

"Reliable and Honest Pricing. Repairs Always Prompt!"

Taringa Fiveways Dental Practice

Dr Natalie Costello

“Thank you for arranging our visit today. Ali was a lovely technician and promptly serviced our handpieces which we really appreciated! We look forward to seeing Ali in 6 months.”

Kareela Family Dental

Hollie, Practice Manager

"Handpieces Never Worked Better!"

Ferny Hills Dental

Jamie

"Wonderful and Friendly Technicians!"

Regards Marion

Gordon Dental Practice

Dr Marion D'Souza

"We really appreciate and value this service you provide."

Maven Dental South Coast

Rachel | Practice Manager

Workplaces

WE OFFER CUSTOMER SERVICE AND TECHNICAL EXCELLENCE FROM START TO FINISH

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FREQUENTLY ASKED QUESTIONS

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The duration of the repair process can vary depending on the complexity of the issue and availability of parts. However, we aim to complete repairs as quickly as possible, with an average turnaround time of 24 hours, usually less if we come onsite. We understand the importance of minimising downtime for our clients and aim to return your equipment to you in optimal working condition in a timely manner.
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